SysAid is a global leader in AI-powered IT Service Management (ITSM), transforming the way organizations deliver IT services. Our smart, automated platforms help thousands of companies worldwide work faster and smarter, simplifying complex tasks so IT teams can focus on what matters most. We are passionate about innovation, scalability, and building products that push the boundaries of what is possible with AI.

About The Role

We are looking for an experienced Full Stack Developer to join our team and build the next generation of our global SaaS platform. You will take ownership of features across the entire stack, from creating intuitive React-based interfaces to developing scalable Node.js backend services. This role offers the opportunity to work with modern technologies, contribute to architectural decisions, and deliver high-quality solutions that impact thousands of users worldwide.

Responsibilities

• Develop and maintain enterprise-grade web applications as part of our SaaS platform.
• Own features end-to-end, from React-based UIs to Node.js APIs and backend services.
• Design and maintain RESTful APIs, integrate with SQL and NoSQL databases, queues (SQS, RabbitMQ), and caching layers (Redis).
• Upgrade and modernize system architecture using the latest standards and best practices.
• Deploy, monitor, and maintain services in cloud environments (AWS) using Docker, Kubernetes, and CI/CD pipelines.
• Collaborate with Product, Design, and Engineering teams in an Agile environment to deliver high-quality features quickly.
• Optimize application performance, maintainability, and scalability across the entire stack.
• Ensure code quality through testing, peer reviews, and secure coding practices.
  
  

Requirements:

• 3+ years of full-stack web development experience with strong skills in both frontend and backend.
• Expertise in frontend development using React and related libraries, with experience in building responsive and maintainable user interfaces.
• Strong understanding of frontend architecture, component design, and state management (Redux or React Query).
• Solid backend development experience using Node.js and frameworks such as Express or NestJS.
• Knowledge of RESTful API design, microservices architecture, and cloud environments (AWS).
• Proficiency in styling frameworks such as CSS Modules, SASS, and Styled Components.
• Familiarity with CI/CD workflows, Git, Docker, and Agile methodologies.
• Passion for clean code, scalable systems, and great user experiences.
  
  

Bonus Points For

• Experience with TypeScript.
• Familiarity with testing frameworks such as Jest and React Testing Library.
• Knowledge of performance optimization and core web vitals.
• Exposure to serverless architectures and advanced AWS services.
  
  

Why Join Us?

• Innovation at Scale: Work on cutting-edge AI technologies impacting thousands of organizations worldwide.
• Make an Impact: Own complex features end-to-end and see your work influence global users.
• Career Growth: Advance your skills in both frontend and backend development while working with modern cloud-native architectures.
• Thriving Culture: Join a fast-paced, collaborative environment that values creativity, excellence, and continuous learning.